A 99.9% Server Uptime
Our cloud web hosting system is based on a stable, first–class hardware configuration and a significantly modified version of Linux. So, regardless of what your site is, or how many website visitors you have, or even in case there’s a denial–of–service attack, our hosting servers will stay up and running and your sites will remain online.
All our cloud web hosting plans plans feature a 99.9% server uptime guarantee. And no matter which datacenter you pick, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
Apart from our cloud hosting platform, we’ve also set up our own internal network in all our datacenters. Everything is based on enterprise–grade hardware supplied by Juniper. What’s more, on each router, we’ve installed a firewall with an advanced algorithm with the intention to sift out all dubious requests.
Because of this, in all our data center facilities – in our datacenter in the USA, in our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe as well as in our datacenter in Australia, you will enjoy a 99.9% network uptime guarantee. And this guarantee is available with all hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your cash at risk, you can’t feel really secure. This is the reason why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. If you don’t feel happy with our service or if you would like to use a more robust web hosting solution, like a VPS hosting plans or a dedicated web hosting plans – you will receive your money back in full, without obscure fees or reimbursement charges.
24/7 Technical Support
If you have ever had to wait for hours to receive a reply, you’re probably aware of how exasperating this can be, even more so when your website is on the line. This is why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technicians will be available to you and they will get back to you in less than sixty minutes. And the best thing is that their average ticket response time is just 20 minutes!