Installation and Troubleshooting
What does the Installation & Troubleshooting package feature? Which services exactly could VPS and dedicated server users take full advantage of?
When you acquire your own web server, you will have more liberty on what you can install and run compared to a shared Internet hosting account. With a shared service, you've got access simply to your own account, so you are not able to install server-side software. Although this is not an issue for most script-driven apps, there are several which have particular requirements and need particular software to be present on the web server either for some additional functions or for them to work at all. If you have practical experience, you will not have any issues to run the server, but if you do not, you may simply not have the competencies to manage everything and use the script apps which you want. If this is the case, you can use our Installation & Troubleshooting upgrade, and so our system administrators can set up everything for you and help you with any difficulties that you could encounter.
Installation and Troubleshooting in VPS Servers
The upgrade could be obtained for any one of the VPS server
plans irrespective of the OS and CP that you have picked or the task that you need to be executed as our admins will assist you with anything relevant to the software on the server. This includes, but isn't limited to, installing third-party software, setting up server options, troubleshooting scripts if they do not perform properly, and so forth. The upgrade provides one hour of work and if a specific task requires less time, the remaining minutes shall be available for the future and will be listed within the virtual private server billing Control Panel. You could use the Installation & Troubleshooting service either as a separate upgrade or as an addition to the Managed Services upgrade, which supplies half an hour of custom work on your machine. Thus, you'll be able to work on your sites without having to worry that you'll not be able to use some app or losing time on technological issues.
Installation and Troubleshooting in Dedicated Servers
You could add the upgrade to any one of the dedicated web hosting plans
which we offer at any time that you need it. In the event that you need some custom work from our administrators just after your hosting server is prepared, you'll be able to acquire the upgrade during the server signup process, or when you need something to be performed later on, you can add the upgrade from your billing CP. The Installation & Troubleshooting service features sixty minutes of work from our admins on your machine, so in the event that you experience any difficulties to install a third-party software or some program gives errors and does not work the way it ought to, our experts shall assist you in a very timely manner. If a task takes less than one hour, the remaining time shall be available for future tasks and you shall be able to see it within the billing area. This upgrade is suitable if you do not have much experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the thirty minutes custom work it comes with.