1 hour ticket response
GraficionadHost’s team of customer service technicians is dedicated to delivering rapid answers to all your queries. We’ll examine your client support ticket the second it’s been submitted and will respond with a solution to the problem within maximum sixty minutes after the tech support ticket submission. In reality, our average customer support ticket response time is twenty minutes.
A First–Class Customer Care Service
We’ve got a team of web hosting support techs who are ready to reply to all your questions anytime you need help. The majority of our tech support staff members have several years of experience in the cloud web hosting plans world, which suggests that you can always count on prompt and comprehensive answers to your requests.
An Easy–to–Navigate Help Section
Incorporated into the Web Site Control Panel is an easy–to–browse Help Center, which features a variety of information sources. You can browse through a routinely updated knowledge base featuring web hosting account administration articles and website management articles, watch our educational video tutorials or consult our F.A.Q. repository.