Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • The Help Center section incorporated into GraficionadHost’s Web Site Control Panel features a selection of help articles and regularly asked questions. Aimed at resolving any common problem that you may stumble upon, they are written by our support team of knowledgeable techs.

  • Top quality support service

  • Instructional Videos

  • We have compiled a selection of educational video tutorials that visually display how to troubleshoot a typical problem connected with your cloud web hosting plans account. You can find the video tutorials in the Help Center.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24x7 client care service and a 1–hour support ticket response time guarantee. Our expert customer service technicians will be available to you 24x7 to respond to your queries and to resolve any problem that you could possibly face. Just submit a customer service request from the Help section and we’ll reply to you straight away.