Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance team is educated to fast care for all cloud web hosting plans customers’ concerns and guidance requests. Via our ticketing system, it will be possible to share your question and a support team fellow member will go back to to you in only max an hour. Realistically, practice shows that the usual answer time is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You’re able to contact us 24x7x365 with any question you might have related to GraficionadHost’s solutions. We have now consultants on duty continually to generate help and support at any time when required. You can use the ticketing system or drop an e–mail at any moment, or pick–up the telephone or use the online chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need guide while operating within the Control Panel, it is possible to always press the Help key and track down your question in the group of articles or blog posts that will appear. We have also turned a lot of the posts into movies. The collection of training videos will load if you click the Videos press button present on the top right.